"How To" Videos
Simple and easy video demonstrations of how to use SM2. Free to clients with an evaluation or full license. To access the SM2 videos login into Alterian Supportal or SM2
Getting Started with SM2
This self-paced online course walks through basic skills to get started with SM2. Free to clients with an evaluation or full license on Alterian's eLearning site.
SM2 Kickoff
Bring new team members up to speed and drive into more advanced topics on segmentation and analysis. Users apply knowledge by building analysis around new topics or further refining those previously dveloped. Prerequisite : Getting Started with SM2 Click here to register your team [Length: 1 Day- Online or Classroom]
Social Media Listening and Analysis
Identify social media challenges and goals while working through a real life case study in our most popular course. Attendees build and refine listening strategies for their own clients or projects and learn to draft comprhensive reports on the data. The course qualifies users to participate in Alterian's Partner Certification program. It is available to all clients with a full license. Click here to register your team [Length: 2 days- Classroom Only]
Current Trends Workshop
Identifying Influencers
What is "influence"? Learn advanced application of the tool to uncover communities and individuals with the power to shift market perception for your brand. Click here to register your team [Length 5 days- Online or Classroom]
Crisis Identification and Analysis
Prepare yourself for a potential crisis through benchmarking, define what a crisis means for your brand, and analyze tail end analysis through a real life case study. Click here to register your team [Length: 5 days- Online or Classroom]